Candidate Management Solutions

Manage Candidate Effectively Throughout the Recruitment Process

Candidate management is the process of overseeing and optimising the recruitment journey. From attracting and assessing candidates to communicating and onboarding new hires, it ensures an efficient and positive experience for both candidates and employers.

Being one of the core areas of our RPO service, it builds and maintains relationships with candidates, making the experience as frictionless as possible.

Our candidate management services in recruitment includes personalised communications, coaching calls, technical support and detailed feedback for every candidate to ensure they have a rewarding experience whether they are successful or not.

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Candidate Management Technology

Central to delivering a candidate management strategy is having the right technology.

Candidate management systems are software platforms specifically designed for the purpose of assisting with the recruitment process, from initial candidate attraction all the way to onboarding.

Functionality on Amberjack’s Volume Platform includes managing job postings and listings, CV and online application management, hosting digital assessments, interviewing scheduling and co-ordination, delivery of virtual assessment centres and on-boarding management.

For volume hiring campaigns, it is critical that organisations have a robust and, where necessary, a bespoke candidate management platform in place.

Amberjack's Candidate Management Services

How to achieve effective Candidate Management


Clearly Defined Recruitment Process

A key method to manage candidates effectively is providing an informative and educational recruitment experience.

Allowing candidates to gain a better understanding of your organisation and the role they are applying to will ultimately lead to better quality candidates later in the process.

Having a robust and clearly defined recruitment process with clear guidance for each stage will also enable candidates to plan effectively and ensure their expectations are met.

Support and Feedback​

Recruitment processes can be complicated and for those who are new to the employment market, especially Apprentices and Graduates, it can be daunting.

Providing detailed information of what is expected of candidates at each stage of the process, what you are assessing them for and how they can prepare will all help them to perform to their best ability.

This is an essential part of our candidate management service.

While it can be challenging and time-consuming to give feedback to candidates, it shows your organisation is dedicated to helping individuals develop (despite the outcome). It will also place you in front of many of your competitors.

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Tailored Communications Plan

Multiple stage recruitment processes, especially those in the Early Careers and Future Talent space can take weeks to complete. 

From initial application through to the offer, it can often take several months. This is why managing the candidate pipeline is so important.

In order for candidates to stay engaged in the process, developing a bespoke communications plan is extremely important. 

The more personalised you can make this to the individual, the stronger the likelihood that they will complete the process.

Optimised Team and Resource

Candidate management in recruitment requires the right technology, people skills and experience. 

By using intelligent automation to manage more standard parts of the recruitment process, teams can often focus their attention and efforts on the latter stages.

This means that more time and attention is paid to those candidates most likely to succeed. 

Many organisations also use outsourcing to help them deliver their process efficiently and effectively.

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The benefits of effective
Candidate Management

Enhanced Candidate Experience

Candidate management systems provide timely and personalized communication through automated updates, ensuring a seamless and positive experience for candidates. This helps maintain engagement and leaves a lasting positive impression.

By enabling efficient screening, resume management, and candidate tracking, candidate management systems help identify the most qualified candidates. This leads to better hiring decisions and ultimately enhances the overall quality of hires.

With efficient resume management, automated communication, and streamlined candidate tracking, candidate management systems expedite the recruitment process. This reduces the time it takes to fill vacancies and ensures a quicker response to candidate applications.

Candidate management systems offer robust data security measures to ensure compliance with data protection regulations. They provide controlled access to candidate information, secure storage, and auditing capabilities, minimising the risk of data breaches.

Candidate management systems feature reporting and analytics tools that provide valuable insights into recruitment metrics, candidate performance, and hiring trends. These insights support informed decision-making and strategic planning in the recruitment process.

Frequently Asked Questions

Have any questions about candidate management? Here are answers to some of the most common queries.

What is the goal of Candidate Management?

The goal of candidate management is to efficiently and effectively manage relationships with candidates throughout the recruitment process, ensuring a positive experience for candidates and successful outcomes for the organisation.

Effective candidate management involves establishing clear communication channels, providing timely feedback, personalising interactions, building a talent community, and leveraging technology to streamline processes and maintain organised candidate data.

Organisations can improve their candidate management strategies by investing in training, implementing technology solutions, soliciting candidate feedback, and fostering a culture of continuous improvement and adaptability within the recruitment team.

We can measure the effectiveness of our candidate management efforts by tracking metrics such as candidate satisfaction scores, time-to-fill, offer acceptance rates, candidate engagement levels, and the quality of hires resulting from candidate management initiatives.

Challenges include maintaining consistent communication, managing large volumes of applicants, ensuring a fair and unbiased process, and keeping candidates engaged throughout the hiring cycle.

A CMS helps organise and streamline the recruitment process by tracking candidate interactions, managing communications, and providing insights into candidate progress and engagement.

Candidate management covers the entire recruitment process, from attracting and assessing candidates to communicating and onboarding new hires.

Candidate relationship management (CRM), on the other hand, focuses on building and maintaining long-term relationships with potential and past candidates, keeping them engaged for future hiring opportunities.

Trends include the increased use of AI and machine learning, the importance of diversity and inclusion, the rise of remote hiring practices, and the focus on candidate experience.

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