
Case Study
Building a Workforce for the Future with Virgin Media O2

Background
As the UK’s largest mobile and broadband networking provider, Virgin Media O2 want to create an inclusive, skilled workforce that represents their customer base and has the skills needed for the future. Their Early Talent strategy helps them to achieve that goal, by allowing access to a diverse talent pool.
The programme is focused on people’s potential rather than experience or who they know and they provide the skills, training and mentoring to help unlock potential. They have 54 industry-leading programmes providing thousands of learners with skills of the future.
Virgin Media O2 Objectives
Identify
business critical and failure skill sets
Attract,
select, develop, engage diverse talent
Level
the playing field for underrepresented groups
Provide
an amazing candidate experience
The Solution
Building on the success of the past couple of years, Virgin Media O2 wanted to raise the bar even higher. We have supported them to continually improve their approach to attraction, assessment and candidate engagement and achieve outstanding results against their original objectives.
Attraction
Assessment
Keep Warm and On-Boarding
Impact
Innovative digital engagement tools were used by over
12K+ students
Industry leading NPS score
of +64
35% offers made to candidates from
underrepresented ethnic groups
44% offers made to
female candidates
Demand for graduates and apprentices
increased by 163%
15% offers made to candidates
with a disability
What the client had to say...

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