Hiring for Exceptional Customer Service 

I’ve been with the same bank for over 20 years. Sure, I could switch and get £200. I could move to a bank with a ‘whizzier’ app. But I’ve stuck with my bank… why? Because when I need to speak with a human being, they’ve always been on hand to help.   The bank doesn’t always […]

Hiring for Exceptional Customer Service  Read More »