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Benefits of the Pandemic – Is Your Contact Centre Using Potential-based Hiring?
The downfalls of the Coronavirus pandemic have been undeniable. Yet, for some, advantages and opportunities have presented themselves, like little lights at the end of a depressing and dark tunnel. For Contact Centres, the sudden and lasting upheaval caused by Covid certainly shook things up, but the result is not entirely negative. While uprooting an […]
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