Manage Candidates Effectively Throughout the Recruitment Process
Transform the experience of welcoming new hires into your organisation
Candidate Management is one of the core areas of recruitment process outsourcing. It refers to the process of building and maintaining relationships with candidates in a recruitment process and ensuring that the experience is as frictionless as possible.
Our approach to candidate management in recruitment includes personalised communications, coaching calls, technical support and detailed feedback for every candidate to ensure they have a rewarding experience whether they are successful or not.
Amberjack's Candidate Management Services
Conducting Telephone Interviews
Marking Video Interviews
Assessment Centre Facilitation
Conducting Coaching & Tech Calls
Reference Checking & Vetting
Candidate Management Technology
Central to delivering a candidate management strategy is having the right technology.
Candidate management systems are software platforms specifically designed for the purpose of assisting with the recruitment process, from initial candidate attraction all the way to onboarding.
Functionality on Amberjack’s Volume Hiring Platform includes managing job postings and listings, CV and online application management, hosting digital assessments, interviewing scheduling and co-ordination, delivery of virtual assessment centres and on-boarding management.
For volume hiring campaigns, it is critical that organisations have a robust and, where necessary, a bespoke candidate management platform in place.
The Benefits of Candidate Management Systems
Smart Automation Processes
The right candidate management process can help reduce stress in recruitment by automating many of the repetitive and time-consuming tasks.
These can include job postings, event listings, screening applications and candidate communications.
This leaves recruiters with more time to focus on the right candidates and reduce risks of mistakes.
Enhanced Decision Making
Opportunities for unconscious bias are drastically reduced, creating a more level playing field.
In addition, candidate management platforms save recruiters hours of time.
This means they can focus their attention on the latter stages of the process, engaging with candidates who are best suited to their organisation.
Better Candidate Experience
Candidate management platforms make it easy for candidates to apply, track progress, and take control by booking their own interview and assessment centre slots.
They can also have a personalised experience through automated communications and follow-ups.
Candidates always stay up-to-date and have 24/7 support, allowing for better management of candidate relationships.
Candidate management platforms can improve efficiency by automating tasks and providing users with the ability to track the progress of candidates through the recruiting process.
This way, you can see which candidates are ready for interviews, which ones need more work, and so on. This makes the pipeline much easier to manage.
More advanced candidate management systems will also allow organisations to host video interviews and virtual candidate assessment centres and can provide real-time in-depth data and reporting.
Candidate management systems make onboarding much easier by providing digital forms that can easily be completed and stored.
In addition, most systems for managing candidate relationships come with onboarding checklists that can be used and areas which allow candidates to connect with other new joiners and be kept up to speed with organisational news.
This way you can be confident that your new hire will stay engaged and have a seamless transition into the company.
How to Achieve Effective Candidate Management
Clearly Defined Recruitment Process
A key method to manage candidates effectively is providing an informative and educational recruitment experience.
Allowing candidates to gain a better understanding of your organisation and the role they are applying to will ultimately lead to better quality candidates later in the process.
Having a robust and clearly defined recruitment process with clear guidance for each stage will also enable candidates to plan effectively and ensure their expectations are met.
Tailored Communications Plan
Multiple stage recruitment processes, especially those in the Early Careers and Future Talent space can take weeks to complete.
From initial application through to the offer, it can often take several months. This is why managing the candidate pipeline is so important.
In order for candidates to stay engaged in the process, developing a bespoke communications plan is extremely important.
The more personalised you can make this to the individual, the stronger the likelihood that they will complete the process.
Support and Feedback
Recruitment processes can be complicated and for those who are new to the employment market, especially Apprentices and Graduates, it can be daunting.
Providing detailed information of what is expected of candidates at each stage of the process, what you are assessing them for and how they can prepare will all help them to perform to their best ability.
This is an essential part of candidate relationship management.
While it can be challenging and time-consuming to give feedback to candidates, it shows your organisation is dedicated to helping individuals develop (despite the outcome). It will also place you in front of many of your competitors.
Optimised Team and Resource
Candidate management in recruitment requires the right technology, people skills and experience.
By using intelligent automation to manage more standard parts of the recruitment process, teams can often focus their attention and efforts on the latter stages.
This means that more time and attention is paid to those candidates most likely to succeed.
Many organisations also use outsourcing to help them deliver their process efficiently and effectively.
What Our Clients Have To Say
Looking to manage your candidates with efficiency?
Amberjack’s volume hiring platform and flexible outsourcing services are a perfect combination to support organisations in delivering the best-in-class candidate management strategy.