Candidate Management

Manage your Candidates Effectively Throughout the Recruitment Process

Transform the experience of welcoming new hires into your organisation

Our approach to candidate management includes personalised communications, coaching calls, technical support and detailed feedback for every candidate to ensure they have a rewarding experience whether they are successful or not. 

Discover and Retain Talent with Amberjack

Talent – It’s a hot commodity in today’s workforce. In order to be successful, companies need to find, engage and secure the best talent for their organisations. However, with such a dynamic market, this is a difficult job and it can be hard to know where to start.

This is where Amberjack’s candidate management solutions comes in. It’s a critical part of the hiring process, and one that can make a huge difference when it comes to effective recruitment.

What is Candidate Management?

Candidate Management refers to the process of building and maintaining relationships with candidates in a recruitment process and ensuring that the experience is as frictionless and seamless as possible.

The candidate management process involves the identification and tracking of potential job candidates. It begins with the sourcing of candidates and continues right through to the offer and onboarding stage.

The goal of a solid candidate management strategy is to create a pool of qualified and interested candidates who can be efficiently and effectively progressed through each stage. 

To achieve this, organisations and recruiters must ensure that they have the correct resource and processes in place to maintain high levels of engagement and provide a best-in-class candidate experience.

Amberjack's Candidate Management Services

Response Handling

Application Screening

Conducting Telephone Interviews

Marking Video Interviews

Assessment Centre Facilitation

Conducting Coaching & Tech Calls

Feedback Calls

Expenses Management

Offer Management

Reference Checking & Vetting

Candidate Management Technology

Central to delivering a candidate management strategy is having the right technology. Candidate management systems, also known as Applicant Tracking Systems (ATS), are a type of software specifically designed for the purpose of assisting with the recruitment process. They’re mainly offered by technology providers in the form of web-based platforms and mobile apps. 

Applicant Tracking Systems vary enormously, however tend to include a number of key features:

– Job postings and listings

– CV and online application management

– Job applicant tracking

– Interview scheduling and coordination

– Onboarding

For volume hiring campaigns, it is critical that organisations have a robust and, where necessary, a bespoke candidate management platform in place.


The Benefits of Candidate Management Technology

Intelligent Automation Processes

The right candidate management platform can help reduce stress in the recruitment process by automating many of the repetitive and time-consuming tasks. These can include job postings, event listings, screening applications and candidate communications. This leaves recruiters with more time to focus on the right candidates and reduce risks of mistakes.

Enhanced Decision Making

Opportunities for unconscious bias are drastically reduced, creating a more level playing field. In addition, candidate management platforms save recruiters hours of time which means they can focus their attention on the latter stages of the process, engaging with candidates who are best suited to their organisation.

Better Candidate Experience

Candidate management platforms make it easy for candidates to apply, track progress, and take control by booking their own interview and assessment centre slots. They can also have a personalised experience through automated communications and follow-ups. Candidates always stay up-to-date and have 24/7 support.


Improved Efficiencies

Candidate management platforms can improve efficiency by automating tasks and providing users with the ability to track the progress of candidates through the recruiting process. This way, you can see which candidates are ready for interviews, which ones need more work, and so on. More advanced candidate management systems will also allow organisations to host video interviews and virtual assessment centres and can provide real-time in-depth data and reporting.

Seamless Onboarding

Candidate management platforms make onboarding much easier by providing digital forms that can easily be completed and stored. In addition, most candidate relationship management systems come with onboarding checklists that can be used and areas which allow candidates to connect with other new joiners and be kept up to speed with organisational news. This way you can be confident that your new hire will stay engaged and have a seamless transition into the company.

How to Achieve Effective Candidate Management

Clearly Defined Recruitment Process

A key part of managing candidates effectively is providing an informative and educational recruitment experience. Allowing candidates to gain a better understanding of your organisation and the role they are applying to will ultimately lead to better quality candidates later in the process.

Having a robust and clearly defined recruitment process with clear guidance for each stage will also enable candidates to plan effectively and ensure their expectations are met.

Tailored Communications Plan

Multiple stage recruitment processes, especially those in the Early Careers and Future Talent space can take weeks to complete. From initial application through to the offer, it can often take several months. 

In order for candidates to stay engaged in the process, developing a bespoke communications plan is extremely important. The more personalised you can make this to the individual, the stronger the likelihood that they will complete the process.

Support and Feedback

Recruitment processes can be complicated and for those who are new to the employment market, especially Apprentices and Graduates, it can be daunting. Providing detailed information of what is expected of candidates at each stage of the process, what you are assessing them for and how they can prepare will all help them to perform to their best ability.

This is an essential part of candidate relationship management, and while it can be challenging and time-consuming to give feedback to candidates, it shows your organisation is dedicated to helping individuals develop (despite the outcome) and will also place you in front of many of your competitors.

Optimised Team and Resource

Managing candidates effectively through a recruitment process requires the right technology, people skills and experience. By using intelligent automation to manage more standard parts of the recruitment process, teams can often focus their attention and efforts on the latter stages. 

This means that more time and attention is paid to those candidates most likely to succeed. Many organisations also use outsourcing or RPO specialists like Amberjack to help them deliver their process efficiently and effectively.


What Our Clients Have To Say

“Amberjack has done us proud throughout our partnership. Early Careers is a massive part of Morrisons – it is who we are, nurturing young talent as our sustainability in this company.”
Early Careers People Manager, Morrisons
"Through close collaboration and partnership with Amberjack we have been able to use best practice assessment tools and provide graduate, intern and apprentice candidates a more streamlined recruitment process. By doing so, we’ve been rewarded with higher quality and more engaged candidates.”
Head of Future Careers, Virgin Media O2
“I would consider Amberjack a true strategic partner. Our relationship is built on trust and mutual respect. We look to co-create and work through challenges together.”
Future Talent Manager, Mars
‘The innovative selection process we now have in place has exceeded our initial expectations and objectives."
Head of Early Careers, Atkins
‘Amberjack’s integrated technologies allow us to achieve many of our objectives all whilst maintaining an exceptional candidate experience’
Recruitment Manager, Weightmans
"Technology and intelligent automation have played a vital role in the solution we have delivered and allowed us to transform our process both internally and for our candidates. We have been delighted with the results."
Recruitment Manager, Financial Services Firm
Senior Resourcing Manager, BDO

Looking to manage your candidates with efficiency?

Amberjack’s volume hiring platform and flexible outsourcing services are a perfect combination to support organisations in delivering the best-in-class candidate management strategy.

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