Candidate experience is extremely important for recruitment.
It is especially important for volume campaigns where the number of candidates per recruiter ratio can be very high making it difficult to provide a consistently high level of engagement.
Research demonstrates just how significant the impact of poor candidate experience can have on businesses. CareerBuilder recently found that the majority of employers underestimate the business impact of the candidate experience and that candidates are less likely to purchase from a company that treated them poorly during the application process.
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