Dan Boyden - Amberjack

Word-of-Mouth vs. The Power of Potential

During the Covid-19 Pandemic, hiring directors and recruiters relied heavily on “word-of-mouth” hires. In the future talent space, accusations of nepotism (in which friends or family members are given or favoured for jobs in organisations) have been rife for years. Despite government legislation in different parts of the world to prevent this, the pandemic seemingly exacerbated this ongoing issue. But why […]

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Bringing the Science of Psychology to the World of Work

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The debate around psychology as a STEM (Science, Technology, Engineering, and Mathematics) discipline is ongoing. However, Psychology is a key contributor to other STEM disciplines and a science in its own right. If we focus on the application of psychology to the world of work, we start to hone in on the specific area of

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Is There Still a Huge Stigma Over Graduates vs Apprenticeships?

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Apprenticeship or University? The debate that continues to exist in educational fields, despite changing times and government provisions. The statistics are stark. Research by City and Guilds group in 2020, found that even though apprenticeships are considered more advantageous than university degrees, many would still consider attending university above completing an apprenticeship. The research involved almost

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The Legal Talent War: Competing Beyond Paychecks

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The war for talent is rife. Firms are unleashing major salary increases to secure top talent and get ahead of the game. A Randstad Risesmart survey of 85 UK-based HR departments showed that 65% of participants believe “organisations will need the best people on board to help them rebuild” following the pandemic. So, it’s not hard to see why law firms are competing for legal talent are coming out guns blazing with such salary hikes for trainee and newly qualified solicitors and lawyers.

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More than Just a Tick Box! My Experience Putting Candidates First

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Business Development Manager, Les Davies, discusses putting candidates first, and his experience on both sides of recruitment. It is 2022, meaning I have been working for most of my life by this point. My first taste of work was at age 12 (yes 12) when I started my weekend job at a local garden centre.

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Great Resignation or the Great War for Talent – or both?

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According to some, the new year has arrived with the recruitment environment in a state of flux; but with pandemic light at the end of the tunnel* what are the predictions and current trends we are seeing for 2022? (*tunnel length unknown) Industry Insights Here at Amberjack we have been reviewing information from different sources to be able to best provide insights from across the industry. To begin

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Hire Customer Service Agents with Potential: A New Immersive Assessment for Call Centres

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Recruitment statistics for contact centres don’t paint a pretty picture. Call Centre Helper’s 2021 Research Paper highlights that 43.5% of contact centre professionals are experiencing damaging staff shortages, and Contact Babel, proprietor of the UK’s largest annual contact centre study, have shared in their 2021 report that 1 in 6 operations experience annual attrition over 30%. With tragic turnover rates, poor retention, and lack of candidate experience, it’s clear that the contact centre industry as a whole has been in need of radical changes for a while.

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“We all have unconscious bias”: Reviewing your Recruitment Process is Crucial

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Is your recruitment process fair? Does your process allow people from all walks of life to demonstrate their skills and potential? Do you actively look at your processes to ensure any bias is removed? If you’re answer is ‘Yes’, there’s actually a chance you might be mistaken. Unconscious and indirect bias can sneak into the recruitment process without detection. So, we’re sharing what you need to know to identify it, understand it,

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The ‘Great Resignation’: What is it? How do we Overcome it?

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Have you heard of the ‘Great Resignation’? Perhaps you’ve never heard of the term but you’ve felt its impact? The ‘Great Resignation’ has cast its net over many industries; from retail, manufacturing, and construction, to technology, and logistics. Very few organisations have escaped its grasp. If you’ve been impacted by the ‘Great Resignation’, contact our specialist team here at

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The Strategy for Achieving True Diversity: Diversifying Your Workforce Made Simple

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True diversity extends beyond the visual differences between different groups of people. True diversity finds its home in an organisation with diversity of thought, thinking processes, and personalities. You can contact our specialist teams, and request Amberjack’s full insight paper, Optimising Diversity in Future Talent Recruitment, via the form on the right! What is True Diversity? Organisations committed to true

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